National Archives Preservation Facility

Preserving your history for the future

The construction of the National Archives Preservation Facility (NAPF) in Canberra is an exciting evolution for the Archives. It will ensure the preservation of our irreplaceable collection continues into the future.

There will be disruption to access to the Canberra-based collection from 30 October 2016 to 1 July 2017, as we relocate 15 million records from multiple repositories and rehouse them in the NAPF.

If you are seeking access to original records in the Canberra reading room throughout the relocation period, please contact us.

Our digitisation service will continue throughout the relocation to the NAPF. Until 1 July 2017 it may take up to 90 business days to make available digital copies of records held in Canberra. The service standard of 30 business days continues for records located in our State and Territory offices.

Ask us a question about records in the collection

We will undertake basic reference work free of charge and aim to respond to your inquiry within 30 business days. Under the Archives Act 1983 records become available once they enter the open access period. Our service charter outlines the standards of service you can expect from us.

Please select one of the following to make an inquiry or request:

To comment on the Archives’ reference service, please complete our Reference service survey.

If you have already made a reference inquiry, you can check on its progress.

Copyright National Archives of Australia 2017